2010 Nstar weatherization & insulation Rebate progam details announced
Posted by Romain Strecker on Tue, Feb 02, 2010
Updated February 2nd, 2010
Dear Customers:
We have received the following letter. Please call us to schedule your estimate today. We will take care of all the rebate details to ensure that you receive your rebate.
Nstar Program Update to participating contractors
NSTAR is writing today as a follow up to the program update that was sent back on December 9, 2009 regarding changes in the NSTAR Gas Weatherization Program for 2010.
As noted in our last communication, the 2009 NSTAR Gas Weatherization Program officially ended on December 31, 2009. Because at this time NSTAR is still finalizing the details of the 2010 NSTAR Gas Weatherization Program, the transition period that was previously defined has been extended as follows:
- Participating Contractors will continue to be able to offer the 2009 rebate on eligible weatherization improvements to NSTAR Gas residential heating customers on work completed by February 28, 2010.
- Rebate applications for eligible work completed during this transition period must be submitted to the Energy Federation, Inc. (EFI) and be postmarked no later than March 15, 2010 to be eligible for payment.
- Existing Rebate Application Forms may be used during the transition period.
NSTAR is continuing to work with the Department of Energy Resources and other Program Administrators in the Commonwealth to finalize its Weatherization Program for 2010. While additional modifications are possible over the next several months, the following changes are being phased in:
- All customers in 1-4 family homes that use natural gas provided by NSTAR for heating must have a MassSAVE energy audit before any weatherization improvements are completed to be eligible for rebates through the NSTAR Gas Weatherization Program.
- Only measures identified and approved during the MassSAVE energy audit will be eligible for rebates through the NSTAR Gas Weatherization Program.
- Program rebates are only available for retrofit work. Weatherization work associated with new construction, additions, renovations, or any other projects where the weatherization work is required to be completed to meet state or local codes are not eligible for program rebates.
For Participating Contractors that already have an established working relationship with a customer, a new toll free number has been dedicated to be used by the Participating Contractors to identify that customer relationship. Participating Contractors can call 1-877-850-8356 to identify customers that they are working with on weatherization projects who need an energy audit to meet the new eligibility requirement. When calling, the Participating Contractors should be prepared to identify the customer by name and service address. The customer name should be the individual that is the NSTAR Gas account holder. The MassSAVE Program Vendor will note in the customer record the name of the Participating Contractor.
Only the customer can schedule their energy audit; when they do so MassSAVE will confirm that the customer is indeed working with the Participating Contractor. The MassSAVE Program Vendor will work with the customer to schedule the energy audit as quickly as possible. At the time of the energy audit, the customer will be provided with a Weatherization Recommendations Summary Report that notes the type of weatherization work that is eligible for program rebates.
Participating Contractors will directly contract with the customer for the weatherization work as outlined in the Weatherization Recommendations Summary Report. After the work is completed the Participating Contractor will submit a new 2010 NSTAR Gas Weatherization Program Rebate Application to EFI.
For the 2010 NSTAR Gas Weatherization Program, all rebates will be paid directly to the Participating Contractor.